Terms of Service

Welcome to Elvora London. These Terms of Service govern your access to and use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.


1. About Us

Elvora London is operated by MUHAMMAD ANAS LTD Company number 16983803, a company registered in England and Wales.

Registered Office:

Office 16721

182–184 High Street North

East Ham

London

E6 2JA

United Kingdom

Email:

support@elvoralondon.co.uk


2. Eligibility

By using our website, you confirm that:

  • You are at least 16 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

3. Products

We make every effort to ensure that all product descriptions, images, colours, prices, and specifications are accurate.

However:

  • Product colours may appear differently depending on your screen or device.
  • Minor variations in colour, texture, or finish may occur.
  • Product availability is subject to stock levels.

4. Pricing

All prices displayed on our website are shown in British Pounds Sterling (GBP).

Prices include applicable taxes where required unless otherwise stated.

Shipping charges are calculated separately and displayed during checkout before payment is completed.


5. Orders

After placing an order, you will receive an order confirmation email.

This confirmation acknowledges receipt of your order but does not constitute acceptance.

We reserve the right to:

  • Accept or decline an order.
  • Cancel an order due to pricing errors.
  • Cancel orders suspected of fraudulent activity.
  • Cancel orders where products are unavailable.

If payment has already been received, any applicable refund will be processed using the original payment method.


6. Payments

Payments are securely processed through trusted third-party payment providers.

Elvora London does not store your complete payment card information.

Accepted payment methods are displayed during checkout.


7. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for guidance only and may vary due to circumstances beyond our control.


8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.


9. Intellectual Property

All website content, including:

  • Logos
  • Graphics
  • Images
  • Text
  • Product descriptions
  • Website design

is the property of Elvora London or used under appropriate licence and may not be copied, reproduced, or distributed without prior written permission.


10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software or harmful code.
  • Copy or misuse website content without permission.
  • Engage in fraudulent activities.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Elvora London shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.


12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective once published on this page.

Continued use of our website constitutes acceptance of the updated Terms.


14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.


15. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Elvora London

Operated by MUHAMMAD ANAS LTD

Company number 16983803

Email: support@elvoralondon.co.uk

Phone: +44 7882 759698

Address: Office 16721 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (UK Time)