Privacy Policy

At Elvora London, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.


Who We Are

Elvora London

Operated by MUHAMMAD ANAS LTD

Company number 16983803

Registered in England and Wales

Registered Office:

Office 16721

182–184 High Street North

East Ham

London

E6 2JA

United Kingdom

Email:

support@elvoralondon.co.uk


Information We Collect

When you visit our website, place an order, or contact us, we may collect:

Personal Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Order Information

  • Purchased products
  • Payment status
  • Delivery information
  • Order history

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage statistics
  • Cookies

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Deliver purchased products
  • Provide customer support
  • Send order confirmations and shipping updates
  • Prevent fraud and un-authorized activity
  • Improve our website and services
  • Comply with legal obligations

We do not sell your personal information to third parties.


Payment Information

Payments are securely processed through trusted third-party payment providers.

We do not store your complete debit or credit card information on our servers.


Sharing Your Information

We may share information only with trusted service providers, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Fraud prevention services
  • Legal authorities where required by law

These providers receive only the information necessary to perform their services.


Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website functionality
  • Analyse website traffic
  • Measure marketing performance

You can disable cookies through your browser settings, although some website features may not function properly.


Data Security

We use appropriate technical and organisational measures to protect your personal information against:

  • Un-authorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although no online system can guarantee absolute security, we take reasonable precautions to safeguard your data.


Data Retention

We retain personal information only for as long as necessary to:

  • Complete your order
  • Meet legal and accounting obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to certain processing activities
  • Request a copy of your personal data

To exercise these rights, please contact us.


Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.


Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.


Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Elvora London

Operated by MUHAMMAD ANAS LTD

Company number 16983803

Email: support@elvoralondon.co.uk

Phone: +44 7882 759698

Address: Office 16721 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (UK Time)