At Elvora London, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Elvora London
Operated by MUHAMMAD ANAS LTD
Company number 16983803
Registered in England and Wales
Registered Office:
Office 16721
182–184 High Street North
East Ham
London
E6 2JA
United Kingdom
Email:
Information We Collect
When you visit our website, place an order, or contact us, we may collect:
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
Order Information
- Purchased products
- Payment status
- Delivery information
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Cookies
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver purchased products
- Provide customer support
- Send order confirmations and shipping updates
- Prevent fraud and un-authorized activity
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information to third parties.
Payment Information
Payments are securely processed through trusted third-party payment providers.
We do not store your complete debit or credit card information on our servers.
Sharing Your Information
We may share information only with trusted service providers, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Fraud prevention services
- Legal authorities where required by law
These providers receive only the information necessary to perform their services.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
- Measure marketing performance
You can disable cookies through your browser settings, although some website features may not function properly.
Data Security
We use appropriate technical and organisational measures to protect your personal information against:
- Un-authorized access
- Loss
- Misuse
- Alteration
- Disclosure
Although no online system can guarantee absolute security, we take reasonable precautions to safeguard your data.
Data Retention
We retain personal information only for as long as necessary to:
- Complete your order
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to certain processing activities
- Request a copy of your personal data
To exercise these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Elvora London
Operated by MUHAMMAD ANAS LTD
Company number 16983803
Email: support@elvoralondon.co.uk
Phone: +44 7882 759698
Address: Office 16721 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (UK Time)